Updated: 11 December 2024
Maranatha Trust (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://maranatha-trust.co.za/ (“Website”), and make donations or payments through it. Please read this policy carefully to understand our practices.
1. Information We Collect
We may collect the following types of information when you interact with our Website:
1.1 Personal Information
When you make a donation, payment, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (e.g., credit card information, though this is processed securely by our payment gateway provider PayFast and not stored on our servers)
1.2 Non-Personal Information
We may collect non-identifiable information such as:
- Browser type and version
- Device information
- IP address
- Pages visited on our Website
- Date and time of visits
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Donations and Payments: Facilitate and confirm your contributions.
- To Communicate With You: Send acknowledgements, receipts, updates, or respond to inquiries.
- To Improve Our Services: Analyse website usage trends to enhance functionality.
- To Comply With Legal Obligations: Meet regulatory and compliance requirements.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following scenarios:
- With Payment Processors: Your payment details are securely processed by our trusted third-party payment gateway provider, PayFast.
- With Service Providers: Third-party vendors that help us operate the Website (e.g., hosting services, email communication platforms) may have access to your information under strict confidentiality agreements.
- For Legal Requirements: If required by law or to protect the rights and safety of Maranatha Trust or others.
4. Payment Security
We take security seriously. All payment transactions are encrypted using Secure Socket Layer (SSL) technology. Payment information is processed by trusted third-party gateways and not stored on our servers. Please refer to the payment gateway privacy policy for details on their security measures.
5. Cookies and Tracking Technologies
Our Website uses cookies to improve user experience. Cookies are small text files stored on your device that help us analyse Website traffic and remember user preferences. You can disable cookies through your browser settings, but this may affect functionality.
6. Your Rights
Under applicable laws, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data (subject to legal obligations).
- Opt out of marketing communications.
To exercise your rights, please contact us using the details provided below.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
8. Third-Party Links
Our Website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies when visiting.
9. Children’s Privacy
Our Website is not directed at children under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Maranatha Trust
Email: info@maranatha-trust.co.za
Phone: +27 (0)82 426 7567
Postal Address: Rotsvas Farm; Babylonstoring Road; Paardeberg; Malmesbury
Thank you for trusting Maranatha Trust. Your support enables us to make a difference!